What We Collect and Why
When you open an account, we collect the information you provide — your name, contact details, and payment method identifiers such as your bKash or Nagad wallet number. We use this to verify your account, process deposits and withdrawals, and keep your transaction history accurate. When
-
1
you make a Rocket transfer or link a Nagad wallet, the reference number and amount are logged against your account for reconciliation. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account
-
2
from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad is limited to what those services need to complete your transaction. Availability of our services depends on your local law and eligible regions, and
-
3
our data handling practices follow the requirements of those applicable jurisdictions. If you close your account, we retain certain records for the period required by applicable law before deletion.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.