Reference

What You Need to Know Before You Join

Using 66abc means accepting the terms set out here — covering account eligibility, your rights, and how access is governed by your local law and eligible region. We keep the language direct so you know exactly where you stand before you open an account.

Eligibility depends on local lawAccount terms apply at registrationbKash, Nagad, Rocket governed by wallet termsRegional access conditions applyContact us to request changes
66abc What You Need to Know Before You Join
HOW WE HANDLE THIS

Account Security and Your Data Rights

We handle account data with a clear retention and access policy. Your personal details are stored only as long as your account remains active or as required by applicable law — and you can ask us to delete them when neither condition applies. Account security runs on OTP verification at login; if you receive an OTP you did not request, contact support immediately and we will lock the account within the session. Cookies on this site track session state and basic analytics — not payment credentials, which stay inside your bKash, Nagad, or Rocket app and never pass through our servers in raw form.

Data Retention

We keep your account data only while your account is active or where law requires it. You can request deletion in writing; we process those requests within a reasonable period.

Cookie Policy

Cookies here handle session continuity and basic analytics. No payment credentials are stored via cookies — your bKash, Nagad or Rocket PIN never touches our cookie layer.

Account Security

Every login uses OTP verification tied to your registered mobile number. Report an unexpected OTP to support straight away and we freeze the session on the spot.

Your Access Rights

You can request a copy of the data we hold on your account at any time. Write in via email or live chat with your account ID and we will prepare the summary.

REACH OUR TEAM

Contact Us on a Legal or Account Matter

If you have a question about your rights under these terms, want to request a copy of your account data, or need to flag a concern about how your information is handled, our support team is the right first stop. You can reach us through live chat inside the account area, by email, or through our social channels. For wallet-related disputes involving bKash, Nagad, or Rocket, include your transaction reference when you write in — it speeds up the process considerably.

Live Chat Open your account dashboard and start a chat session. Include your account ID and the nature of your legal or policy query for a faster response.
Email Support Send your query with your registered email address and, where relevant, a bKash, Nagad or Rocket transaction reference so we can locate the record quickly.
Account Dashboard Log in and navigate to the Help section. From there you can submit a formal data request or ask for a copy of the terms that applied at your registration date.

Answers to Your Legal and Policy Questions

These are the questions we hear most often about account eligibility, data rights, and how our legal terms work alongside local payment rails like bKash, Nagad, and Rocket. If your question is not here, contact support directly.

Yes. Access depends on your local law and whether your region is eligible. You are responsible for confirming that using this service is lawful in your location before opening an account.

We delete your personal data once your account closes, unless local law requires us to retain certain records. Submit a written deletion request via email or live chat with your account ID.

Partly. Our terms cover how we process your deposit request. The wallet transaction itself — including limits and fees — is governed by bKash, Nagad or Rocket's own terms respectively.

Yes. Log in, go to the Help section, and submit a request specifying your registration date. We will send the version of the terms that was active at that time.

Contact support immediately through live chat or email. We will lock your session straight away and investigate. Do not share the OTP code with anyone, including anyone claiming to be our staff.

Gather your wallet transaction reference and contact our support team. For wallet-side disputes, you may also need to raise the issue directly with bKash or Nagad through their own channels.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.